1. Check the link.
If the link starts with cpm.org/technology or www.cpm.org/technology, replace that part of the link to: technology.cpm.org/...
2. Check your browser:
- Do not use IE (Internet Explorer).
- Use Chrome, Safari, or Firefox.
- Be sure your browser is up-to-date!
3. Check to see if the eTool is a Flash or Java eTool.
Some older eTools were Flash or Java based. These are considered to be a security risk. Your computer/browser may not be supporting the technologies required for the older eTools.